AI ticket assistant

AI drafts the ticket. Your team just reviews it.

Writing good tickets is unpaid labor: a title that's searchable, a description an engineer can act on, acceptance criteria QA can verify. Artikko's assistant does that draft for you — describe the problem in plain language and it produces the complete ticket, grounded in your project's PRD documents rather than generic boilerplate.

ai draft · grounded in checkout-prd.md
Raw report

"checkout is broken?? clicked pay nothing happens, tried twice, on my phone. pls fix ASAP client demo tomorrow!!"

Drafting…

What every AI draft includes

A structured description

Context, technical requirements and reproduction notes, not a wall of prose.

Acceptance criteria

Concrete, testable conditions QA can tick off one by one.

Category and severity suggestions

Triage starts from a sane default instead of a blank dropdown.

Start and due dates

Proposed from the description's urgency.

Grounded in your PRD, not the internet

The difference between a usable draft and AI noise is context. Artikko reads the PRD documents attached to your project, so the output speaks your product's language: real feature names, real user roles, real constraints. A ticket about checkout references your checkout flow — not a generic one.

That grounding is why teams keep what the assistant writes: engineers tweak severity or add a detail instead of rewriting from scratch.

Where the tickets come from

Typed directly in the app

Describe it once, review, file it.

Widget reports

From widget reports — messy user complaints become structured tickets with the captured screenshot and console log attached.

Claude over MCP

From Claude over MCP — agents compose and file tickets through the same assistant.

Drafting is included, not an add-on

Most trackers sell AI as a paid add-on per user, or gate it behind premium tiers — which means teams ration it exactly where it helps most. Artikko bundles drafting into every plan: 25 drafts a month on Free, 200 on Team, and unlimited PRD-grounded drafting on Business. The assistant suggests a severity with every ticket it writes, and everything is editable — AI writes the first version, your team stays the author of record. See pricing →

Every plan includes AI drafting

25 drafts a month free, 200 on Team, unlimited PRD-grounded drafting on Business. Never a per-user AI add-on.